Optimizing Healthcare IT in Canadian Hospitals

 

Data optimisation is never finished, and we don’t talk enough about data governance in healthcare, are the two key points emphasised by Anne Forsyth, Director of Clinical Applications and Support at Women’s College Hospital in Canada.

In this episode, she discusses the challenges and opportunities in optimizing healthcare IT systems, particularly in data management and digital literacy. She shares her experiences transitioning from a policy role to a hospital setting and emphasizes the importance of data governance, workflow design, and continuous improvement in digital health projects.

Key Takeaways:

  • Community and Collaboration: Canada’s digital health community is a significant asset in advancing healthcare IT.

  • AI and Data Standards: The adoption of AI in healthcare is promising but requires robust data governance and standards.

  • Importance of Fundamentals: Good governance, workflow optimization, and training are crucial in creating sustainable healthcare IT systems.

  • Digital Health Literacy: Clinicians need focused training on using digital tools correctly rather than deep technical knowledge.

  • Cybersecurity Preparedness: Hospitals must prioritize business continuity planning to prepare for potential cyber attacks.

Show notes:

[00:04:00] Optimism in Canadian Digital Health

  • Discussion on the strengths of Canada’s digital health community and the innovation driven by necessity in a tightly budgeted, publicly funded system.

  • The role of interoperability and patient-centered care in advancing digital health.

[00:06:00] The Role of AI and Data Standards

  • Opportunities for AI to reduce healthcare costs and improve clinical decision-making.

  • Challenges hospitals face in adopting AI, particularly the need for robust data standards and governance structures.

[00:08:00] Transition from Policy to Practice

  • Anne’s move from a quasi-government role to a hospital setting to better understand healthcare data in its raw form.

  • The importance of good governance, training, and workflow design in achieving high-quality healthcare data.

[00:10:00] The Fundamentals of IT in Healthcare

  • The critical role of data governance, workflow optimization, and maintaining updated IT systems in hospitals.

  • The need for deliberate planning in digital health projects to avoid creating burdens on already overwhelmed healthcare providers.

[00:16:00] Tackling Unstructured Data

  • Approaches to dealing with unstructured data in hospitals, focusing on capturing data correctly at the point of care.

  • The importance of a structured data strategy to facilitate future AI and analytics projects.

[00:22:00] Continuous Improvement in Healthcare IT

  • The ongoing process of optimizing and standardizing workflows within the hospital.

  • Challenges in evaluating the impact of digital tools and the importance of ongoing data analysis.

[00:26:00] Digital Health Literacy for Clinicians

  • Discussion on what digital literacy should entail for healthcare providers, focusing on using digital tools correctly rather than becoming IT experts.

  • The need for collaboration between IT teams and clinicians to design user-friendly and efficient digital solutions.

[00:34:00] Cybersecurity and Business Continuity

  • The significance of preparing for cyber attacks and ensuring that hospitals have robust business continuity plans.

  • The complexities of reverting to manual processes in the event of a digital outage.

[00:38:00] Closing Remarks and Advice

  • The importance of strong relationships with vendors and clinicians in solving technical challenges in healthcare IT.

  • Final thoughts on the continuous nature of digital health optimization and the need for sustainable, well-communicated strategies.