Voice Tech: How Well Are You Listening To Your Customers? (Amy Brown, Authenticx)

Voice could be called one of the exciting new avenues for medicine and healthcare. US company Authenticx listens, analyzes, and activates customer voices. The AI based software analyzes millions of conversations patients have with customer support agents through phone calls or emails. By analysing these conversations, it unveils recurring trends that healthcare organizations use to make informed, proactive decisions for improved workflows and care.

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Startup Health: "We Need To Think About Healthcare Globally, Not Locally" (Unity Stoakes)

Startup Health - the US-based organization supporting digital health innovators across the world is 11 years old. It currently supports 400+ companies in 27 countries across the world. 80% of startups still come from the USA, but that will hopefully change, with a higher percentage of innovators coming from other parts of the world, hopes co-founder and President of Startup Health Unity Stoakes

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EIT Health Germany Series 4: How Are Startup Acceleration and Incubation Programs Really Helping Innovation?

In this episode, founders of four very different companies talk about their fundraising experiences. Speakers: Luc Henry – CEO and co-founder – Limula, Kei Wieland Müller - Co-Founder & CEO at Ebenbuild, Fouad Al-Noor - Co-Founder & CEO of ThinkSono, Hans Juergen Stein - Managing Director of mentalis.

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Why is it Difficult to Make a Business Case in Healthcare? (Karim Kershavjee)

Karim Karshavjee is the Program Director of the Masters of Health Informatics program at the University of Toronto. He is the co-author of the chapter on Designing Disease-Specific mHealth Apps for Clinical Value in the book Smart and Pervasive Healthcare. The chapter offers an overview of the current usability and use of mHealth apps and what to take into account if you are developing one. To quote one of the findings - “While investments in mHealth is continues to grow, usage of mHealth apps continues to be low. Based on the data in 2017, the use of apps was especially low amongst patients with chronic disease who are most likely to benefit from their use [4]. While 38% of respondents with no health condition had downloaded 1–5 mHealth apps in a survey in 2017, only 6.6% with hypertension had done the same. “

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How Can You Improve Design in Healthcare? (Tim Peck, IDEO)

Great design comes together when the designer takes into account viability, feasibility and

desirability. “When we think about human-centered design and what we call design thinking, we have three pillars that we weigh. We weigh that desirability piece, the piece that most people associate with design, but we also weigh the viability piece, making sure whatever is being made is profitable or funded and definitely sustainable over time,” says Tim Peck, Executive Portfolio Director of Health at IDEO - probably the most prominent global design company.

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EIT Health Germany Series 3: The Impact of Voice Tech in Healthcare (Julia, Hoxha)

Voice tech is one of the tech areas with high potential to optimize healthcare processes for providers and ease chronic disease in management for patients. In reality: How far are we from futuristic ideas where everything would be operated with the help of voice? How do innovators reduce the risk of misunderstandings in designing voice technologies? What does the development of human-like bots look like?

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EIT Health Germany Series 2: Improving Medication Prescribing With Digital Twins (ExactCure)

ExactCure is a digital health startup from France addressing the challenge of preventing the negative effects of medications. Each individual has a different metabolism and can react differently to a drug or combination of drugs. With the help of digital twins, precision medicine is advancing accuracy and safety in medical care.

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Clubhouse, Digital Therapeutics and How Can We Speed Up Innovation Adoption (Jhonathan Bringas, Diana Van Stijn)

It’s been quite a while since we started talking about Clubhouse in the past tense. But last year, it was THE platform to join.
Some people got more from it than others. Medical doctors Diana Van Stijn and Jhonathan Bringas, a married couple from the Netherlands made a mark in the digital health community in the Digital Health Channel, which was founded by Bringas and healthcare expert Amit Goldman. The Channel has 6400 members today.

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How Do You Make Decisions in Healthcare? (Talya Miron-Shatz)

“Digital health experts know a lot about health, a lot about technology, but oftentimes they don't know a lot about the psychology of the users, the behavioral economics and ways in which you can motivate them," says Talya Miron- Shatz, PhD, an expert in medical decision making.

The psychology behind decision-making is crucial for companies to be able to present meaningful information to people, not just offer them data people can’t understand.

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REFLECTIONS: A transocean podcast session (Joy Rios, Bianca Rose Phillips, Tjasa Zajc)

This is the last episode of Faces of digital health in 2021. Instead of an interview or a string of predictions for 2022, you will hear a reflection about the past year or two which I had with two other podcasters - Joy Rios - the host of HIT like a girl podcast - a podcast and a community supporting women in healthcare IT, and Bianca Rose Phillips - the host of Voice of Law podcast. Bianca is a digital health lawyer, and the author of a recently published book Making The Digital Health Revolution.

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